diagnostics includes: Apple Mac computers, Windows Systems, Servers, linux and CCTV NVR systems

Diagnostics & reports

Our diagnostic service contains a complete diagnosis of the problem and a solution to resolve your issue. We can get your PC or Mac back and other computer hardware  based systems  up and running fast and efficiently so you can get on with your life and make the most of your equipment.

 Common issues :

  • Are you having problems installing your new software?
  • Have you just bought a new camera and need help installing?
  • Do you have a webcam or an iPod and can't use it?

Our diagnostic services include the following :

We give your system a comprehensive check over. We find the cause of crashes, lockups, unusual slowness, blue screens, error messages, missing files or internet problems.

Once you have a full report on any issues, one of our technicians will advise on the best way forward to resolving any issues found and make sure you computer system will be running fast, securely & efficiently.

Tweaking and Performance

After a while computers can slow down due to the system being 'clogged up' due to lost and orphan files build up on the hard drive or too many unnecessary programmes running in the background using up memory cache and system resources. We can correct these issues so that you can use you computer more efficiently without unnecessary stress and frustration.

Examples of reasons why your computer may have slowed down

  • Your usage of the system may have changed
  • You may have installed new software which requires more resources
  • You may be running games
  • You may have recovered your computer from a virus infection but missing some files

We can address all the reasons why your system has become slow, speed it up and also advise you on whether any upgrades are needed e.g. RAM module upgrade, increase hard drive capacity, etc. and possibly saving you buying a new computer.

We will collect and return your equipment from you home or office.

Collect & Return Service

We have relocated from our storefront in Swansea City Centre and work out of our workshop in Swansea. We no longer provide a walk-in service and only provide a collect & return service. To book a collection please submit the form at the bottom of this page. Free collection & return from your home or office within a 4 mile radius from Swansea City Centre.